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  • Logging a Ticket via the client CRM Portal

    13/03/2023 09:56:38
    1: Accessing the Client Portal- Open a web browser and navigate to https://crm.aolc.co.za.- Enter your login credentials (email address and password) to access the client portal. 2: Navigating to the Support Ticket Section- Clic...
  • Logging a Ticket via Email

    25/04/2024 10:11:46
    1: Composing the Email- Open your email client and compose a new email.- In the To field, enter support@aolc.co.za.- In the Subject field, briefly describe your issue or question. 2: Providing Ticket Details- In the email bo...
  • Logging a Ticket via Web Form

    25/04/2024 10:14:03
    1. Access the Support Ticket Page:    - Go to [https://aolc.co.za/](https://aolc.co.za/).   - Click "Client Zone" and select "Support Ticket." 2. Complete the Form:   - Enter Subject, Name, Ema...
  • Logging a Ticket via Telephonic

    25/04/2024 10:15:18
    1: Calling the Support Number- Dial 0875500555 from your telephone.- Wait for the automated menu to begin. 2: Selecting the Support Option- Listen to the menu options and select the option for Support (option 2).- Wait for a...
  • Reset Client Portal Password

    26/03/2025 11:16:13
    To reset a Client Portal password, follow these steps from a computer. 1. Go to the Client Portal URL (https://crm.aolc.co.za/authentication/login) and log in. 2. Cl...
  • How to Accept a Contract Estimate & Sign Your SLA Agreement

    17/04/2025 13:29:47
    Step-by-step guide to help you complete your Contract Estimate and SLA signing process. 📌 Step 1: Accepting the Contract Estimate You will receive an email from AOLC with a Contract Estima...
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