1: Composing the Email
- Open your email client and compose a new email.
- In the To field, enter support@aolc.co.za.
- In the Subject field, briefly describe your issue or question.
2: Providing Ticket Details
- In the email body, provide the following information:
- A detailed description of the issue or question you have.
- Any relevant information, such as:
- Steps taken leading up to the issue.
- Error messages or screenshots.
- Relevant account or transaction information.
- Be clear and concise in your description to help our support team assist you efficiently.
3: Sending the Email
- Review your email for accuracy and completeness.
- Click the Send button to submit your email.
What to Expect
- Our support team will receive your email and create a support ticket on your behalf.
- You will receive an automated response with a ticket number confirming receipt of your email.