Privacy Policy

Privacy Policy

Effective Date: 03 May 2025

1. Introduction

AOLC (Pty) Ltd ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in compliance with South Africa’s Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following personal information:

  • Contact details (e.g., name, email address, telephone number)

  • Demographic information (e.g., location, company name, role)

  • Login credentials (where applicable)

  • Billing and payment information

  • Device and usage data (e.g., IP address, browser type, access times)

  • Any other personal information voluntarily provided

3. How We Collect Information

We collect personal information:

  • Directly from you (via forms, email, phone, CRM, etc.)

  • Automatically through website cookies and analytics tools

  • From publicly available sources

  • Through third-party integrations (e.g., payment gateways, CRM tools)

4. Purpose of Data Collection

Your data may be used for the following purposes:

  • To provide and manage our services

  • To respond to enquiries and provide support

  • To issue quotations, invoices, or contractual documentation

  • For marketing communications (if opted-in)

  • To comply with legal or regulatory obligations

  • For analytics and improvement of our services

5. Legal Basis for Processing

We process personal information on the basis of:

  • Your consent

  • The performance of a contract

  • Compliance with a legal obligation

  • Legitimate business interests, where applicable

6. Sharing of Personal Information

We may share your data with:

  • Our staff and authorised representatives

  • Third-party service providers (e.g., IT support, payment processors)

  • Regulatory authorities when legally required

We will never sell your personal data.

7. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption

  • Access control

  • Secure hosting

  • Regular backups

However, no method of transmission over the internet is 100% secure. We do our best but cannot guarantee absolute security.

8. Your Rights Under POPIA (and GDPR, if applicable)

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data (subject to legal retention requirements)

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, contact: info@aolc.co.za

9. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by applicable laws.

10. Cookies

We use cookies to improve functionality and user experience. You can control cookie preferences in your browser settings. See our Cookie Policy for more information.

11. Transfers of Personal Data

If we transfer personal information outside of South Africa or the EEA, we will ensure appropriate safeguards are in place, such as contractual clauses or data adequacy agreements.

12. Changes to this Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Information Officer
AOLC (Pty) Ltd
25 Elizabeth Road, Bardene, Boksburg, Gauteng, South Africa, 1459
Email: info@aolc.co.za
Phone: +27 87 550 0555