Set up email on Apple iPhone, iPad, and iPod Touch with Office 365

Set up email on Apple iPhone, iPad, and iPod Touch with Office 365

Set up email with Outlook for iOS

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Open Outlook for iOS. The icon looks like this:

iOS Outlook app

If you don't have it yet, download it from the App Store.

Note: Available for iOS devices using iOS 10.0 or higher.

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Open the collapsed menu in the upper left corner.

Note: First time using Outlook for iOS? Just tap Get Started.

Tap to open the collapsable menu in the corner

Tap Settings Outlook app settings > Add Account > Add Email Account.

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Type your full email address, then tap Add Account.

Note: If you're prompted for more information, you may have to manually setup or use IMAP or POP.

Enter your email address

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Enter your email account password and tap Sign In.

Enter your Outlook.com password

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Tap Yes or Allow to give Outlook permission to sync calendar, contacts, etc.

Allow permissions.

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Swipe through the intro and you're now ready to use Outlook for iOS!

Set up email with iOS Mail app

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Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Accounts & Passwords

Tap "Add Account"

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Select Exchange.

Choose Exchange

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Enter your Microsoft 365 email address, password, and a description of your account. Tap Next.

Note: Your email address should be your Microsoft 365 business account or school account. Such as you@contoso.cn.

Exchange Sign In


Tap Sign In if using O365 or tap Configure Manually if you have your organization's server settings.

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Enter the password associated with your email account. Tap Sign in or Next.

Enter your O365 work or school account password.
If you're prompted to enter server settings, enter the following and tap Next.

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The Mail app may request certain permissions. Tap Accept.

Tap Allow if prompted to give permission.

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Choose the services you want to sync with your iOS device and tap Save. You're done!

Account sync settings

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  • Email: your full email address.

  • Server: partner.outlook.cn

  • Username: your full email address.

  • Password: email account password.

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The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Then choose the apps you want your email account to sync with your iOS device and tap Save.

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Now you're all set to go!

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